FAQ’s

Clearly Glass Custom Glass Installations creates the finest quality work, turning glass into an exquisite work of art in unlimited designs and decor styles.
Your questions are important to us! If you don’t see the answer to your question below, please contact us here or call us on 01395-488160.

Do you measure and install?

Yes, we offer a full supply and installation service for all of our products, including taking detailed measurements or templates if required. (Please note: we only measure work that we are also installing)

Do you provide your products on a supply only basis?

Yes if you can provide sizes/drawings/templates we can supply made to measure glass for you to install.

For our products which include parts and components such as: Balustrades, Staircase refurbishments, Showers and Bespoke glass installations we can supply individual parts and glass panels, however we do not provide these as DIY kits with fitting instructions and all specifications and design considerations would need to be provided and confirmed prior to ordering.

Alternatively we can carry out the complete project including installation for you.

Do you charge for surveys and quotations?

No, all surveys and quotations are free of charge unless agreed otherwise beforehand.

Do you have a showroom?

Yes we have a showroom which you are welcome to visit (by appointment) to discuss your project and look at samples etc. For address and booking information please see our contact page. Aletrnatively click HERE to book appointment.

Which areas do you cover?

We usually cover most of the South West for supply and installation work, we may also be able to cover other areas depending on the project. Please get in touch for more details.

Which areas do you deliver to?

We can deliver to all of the surrounding areas. We do not ship nationwide. Please contact for more information or to check that we can deliver to you.

Can you provide actual glass samples?

Yes, we have our standard range of coloured glass samples in stock, or we can have bespoke samples made in any colour. Samples of other glass types can be arranged.

What colours are available for coloured glass?

We can supply glass to match most paint brands, we just require the name/code/brand. We can also have the colour matched to a physical sample if required. Metallic colours and added sparkle are also available. We recommend requesting a colour sample before manufacture of your glass if the colour accuracy is crucial.

What digital images are available for printed pieces?

We can use your own digital image (providing it is of sufficient quality, usually 300dpi). Or choose a stock image from sites such as www.shutterstock.com, which we can then supply. The image can span one or more pieces of glass.

How does payment work?

We require a 50% deposit for all supply and install orders, this needs to be paid before the manufacture of any glass begins, with the balance being due on successful completion or collection.

For supply only orders we usually take full payment before manufacture (unless agreed otherwise).

What are the lead times for installation and delivery?

For supply and fit the lead time is approx 3-4 weeks (from survey/payment to install) for coloured glass, and approx. 3-5 weeks (from survey/payment to install) printed glass.

For all other services such as Balustrades, Staircase refurbishments, Showers and Bespoke glass installations, lead times will be given on a job by job basis.