Do you measure and install?
Yes, we offer a full measure and installation service for all of our products including taking templates if required. (Please note we only measure work that we are also installing)
Do you provide glass on a supply only basis?
No we only provide glass and parts as part of our installation service.
Do you charge for surveys and quotations?
No, all surveys and quotations are free of charge unless agreed otherwise beforehand.
Do you have a showroom?
We have an office which you are welcome to visit to discuss your project and look at samples etc. Opening is by appointment only so please get in touch beforehand.
Which areas do you cover?
We usually cover most of Devon for supply and installation work, we may also be able to cover other areas depending on the project. Please get in touch for more details.
Can you provide actual glass samples?
Yes, we have coloured glass samples in stock, or we can have bespoke samples made to any colour. Samples of other glass types not in stock can be arranged.
What colours are available for coloured glass?
We can supply glass to match most paint brands, we just require the name/code/brand. We can also have the colour matched to a physical sample if required. Metallic colours and added sparkle are also available. We recommend requesting a sample before manufacture of your glass.
What digital images are available for printed pieces?
We can use your own digital image (providing it is of sufficient quality, usually 300dpi). The other option is to choose a stock image from sites such as www.shutterstock.com, which we can then supply. The image can span one or more pieces of glass.
How does payment work?
We require a 50% deposit for all orders, this needs to be paid before the manufacture of any glass begins, with the balance being due on successful completion or collection.
What are the lead times for installation and delivery?
For supply and fit the lead time is 3-5 weeks for coloured glass, and approx 3-6 weeks for printed glass. For all other services such as showers and balustrades lead times will be given on a job by job basis.
Do you have a minimum charge? Yes we have a minimum charge of £300+vat (£360inc vat) for our installations